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Xeris LandscapingXeris Landscaping

Privacy Policy

Introduction

Xeris Landscaping LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.xerislandscaping.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personally identifiable information ("Personal Data") such as:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username and password when you create an account with us.
  • Payment Information: Billing address and credit/debit card details.

Non-Personal Data

We may also collect non-personally identifiable information ("Non-Personal Data") such as:

  • Usage Data: Information about how you use our site, including the pages you visit, the time and date of your visit, and other diagnostic data.
  • Device Information: Information about the device you use to access our site, such as your IP address, browser type, and operating system.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

How We Use Your Information

We use the information we collect in various ways, including:

  • To provide, operate, and maintain our site.
  • To improve, personalize, and expand our site.
  • To understand and analyze how you use our site.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the site, and for marketing and promotional purposes.
  • To process your transactions and manage your orders.
  • To send you emails.
  • To find and prevent fraud.

How We Share Your Information

We may share the information we collect about you in the following ways:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • As Required by Law: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us at hello@xerislandscaping.com.

Text Messaging (SMS)

When you provide your mobile phone number through a form on our website, you consent to receive text messages from Xeris Landscaping related to your request — such as scheduling an estimate, following up on a quote, and answering questions about your project.

  • Message frequency varies based on your conversation with our team.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP. Reply HELP for help, or call us at (303) 800-2584.
  • Consent to receive text messages is not a condition of any purchase.

We do not sell, rent, or share your mobile phone number or your SMS opt-in information with any third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data and consent are never shared with third parties. This applies regardless of any other sharing described above.

QuickBooks Online (Intuit) Integration

Xeris Landscaping operates an internal business application (the "Hub") that connects to QuickBooks Online, a product of Intuit Inc. ("Intuit"), through Intuit's authorized APIs. This section explains how we handle data accessed through that integration.

  • What we access: When an administrator of our QuickBooks Online company authorizes the connection, the Hub accesses QuickBooks data such as customer records — including names, email addresses, phone numbers, company names, and account balances.
  • How we use it: We use this data solely to operate the Hub's features, such as displaying our customer list, creating customer records, and supporting invoicing and bookkeeping workflows. We do not use data received from Intuit APIs for advertising, and we do not sell it.
  • Storage and security: Authentication tokens that permit access to QuickBooks are stored securely with restricted access and are rotated periodically. Access to QuickBooks data within the Hub is limited to authorized Xeris Landscaping personnel.
  • Sharing: We do not share data obtained from Intuit APIs with third parties except as necessary to provide the Hub's functionality, or as required by law.
  • Retention and revocation: An administrator may disconnect the integration and revoke the Hub's access at any time from within the connected Intuit/QuickBooks account, which stops any further data synchronization.
  • Compliance: Our access to and use of information received from Intuit APIs adheres to the Intuit Developer Terms of Service and applicable Intuit data-handling requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please get in touch with us: